Canadian seller operations
Duties and brokerage fees on POD orders shipped from the U.S. to Canada
Model the border costs that can turn a profitable U.S.-fulfilled POD order into a customer-service problem.
Duty, tax, and brokerage are different costs
Import duty is based on tariff classification, origin, value, and trade-agreement eligibility. GST/HST or provincial tax may still apply even when duty is zero. Brokerage or clearance is a carrier service charge and is not the same as a government duty.
Do not market an order as duty-free merely because it falls under a courier threshold or a product is printed in the United States. Origin rules, courier versus postal entry, and the declared value matter.
Thresholds are lane-specific
Under the Canada–United States–Mexico Agreement low-value shipment framework, qualifying courier shipments from the U.S. or Mexico have specified duty and tax thresholds. Mail shipments and goods from other origins can follow different treatment. A carrier may also charge disbursement, advancement, or clearance fees.
For postal imports, Canada Post may collect assessed duties and taxes plus its handling fee. For couriers, review the exact service level and published clearance schedule before promising a landed price.
Build a defensible landed-cost estimate
Use product price, shipping, exchange rate, duty assumption, sales tax, and carrier clearance as separate inputs. Label the result as an estimate and state whether the seller or buyer is expected to pay on delivery.
- Confirm where the exact SKU is produced, not only the supplier’s headquarters.
- Check the country of origin shown on customs documentation.
- Compare postal and courier fee schedules for the chosen service.
- Order a representative sample to your actual destination before scaling paid traffic.
Frequently asked questions
Does CUSMA make every U.S.-shipped POD order duty-free?
No. Preferential duty treatment depends on origin and other requirements, and tax or carrier fees can still apply.
Can the buyer be charged at delivery?
Yes, depending on how the shipment is declared and the carrier/service used. State the policy clearly at checkout.
General educational information only. Tax, customs, marketplace, carrier, product, and destination rules can change; verify the current treatment with the responsible authority or a qualified professional.